SPECIALIST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Specialist - Inbound Chat - Customer Operations (Pune)

Specialist - Inbound Chat - Customer Operations (Pune)

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We're searching a driven and results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our online chat platform. You'll provide exceptional service, handling a wide range of questions in a timely and effective manner.

If you have a excellent understanding of customer service principles, are proficient with technology, and demonstrate excellent communication skills, we encourage you to submit your application.

  • Tasks include:
  • Addressing to customer requests via live chat
  • Assisting with technical issues and providing product information
  • Maintaining accurate customer records in our platform
  • Communicating with other departments to ensure a seamless customer experience

Become part of Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for connecting with people online? If so, then Eclerx might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll answer their queries, deliver support, and ensure a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and contribute in our success. We also provide rewarding compensation and benefits packages to ensure our employees are valued.

If in this exciting opportunity, please send us your application today!

Customer Support : Remote Chat Support Position at Eclerx Pune

Are you a here passionate individual with strong customer service skills? Do you enjoy helping users resolve their concerns in a timely and efficient manner? If so, then this exciting Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are passionate to providing outstanding customer service. Our team of talented experts work together to offer a smooth customer experience.

  • As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Addressing to user questions via live chat in a helpful manner.
  • Handling common concerns effectively and efficiently.
  • Directing complex issues to the appropriate specialist.
  • Providing a valuable customer experience.

If you are excited to join our dynamic team and make a positive impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the first point of contact for our valued customers, providing exceptional support via live chat. If you have a strong understanding of customer service principles and a knack for resolve customer queries effectively, we encourage you to submit your resume!

  • As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications: Strong problem-solving abilities

We offer a rewarding work environment and the opportunity to grow your career in a leading organization. Apply today and become part of the Eclerx team!

Kickstart Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a passionate individual with exceptional customer service skills? Do you excel in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are dedicated to providing our customers with a positive experience. As an inbound chat analyst, you will be the primary liaison for our clients, addressing their concerns in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are ready to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with strong customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Analyst , you will be the first point of communication for our valued customers, providing timely and accurate solutions to their questions . You will utilize your knowledge to address a spectrum of customer issues through our virtual support system.

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with outstanding communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!

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